Thank you for choosing the Cleveland Clinic Home Delivery Pharmacy!
Please note: As of 6/20/23 payment is now collected before orders are filled and then shipped.
Each individual patient/family member will need a separate MyRefills account to order refills.
Processing and shipment time frame:
Please allow 7-10 days from the time your order is placed for the order to be shipped.
Orders placed here and via our patient service phone line will be subjected to the 7-10 day window. We will make all attempts at completing patient orders in the most safe and efficient manner. Delays in processing orders will be communicated. Many insurances will allow orders to be placed up to three weeks in advance for 90 day supplies.
Orders that require more expedited service, as well as acute or emergency orders, may contact one of our many local Cleveland Clinic ambulatory pharmacies. Please visit the following link to find the nearest site:
https://my.clevelandclinic.org/departments/pharmacy/locations
The CCF observed holidays of New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, and Christmas, along with increased vendor delivery times during these periods, may impact total turnaround times.
Cleveland Clinic Home Delivery Pharmacy9500 Euclid Ave AC5b-137Cleveland, OH 44195. Please login or Click "need to register" to get started!
Having trouble logging in? Call 216-448-4200.
MyRefills Enhancement!
Please review the new feature below,
and choose one of the buttons to continue.
When Refilling prescriptions, you will now be able to view and select prescriptions
from your pharmacy profile (see example below).
- Simply check the box next to the prescription(s) you would like refilled, and click
"Continue".
- If an expired/out-of-refills prescription has been filled recently, you can click
the "request new" link and
check-mark the box to include it with the order - Our staff will contact the doctor's
office and attempt to get your prescription renewed. Otherwise, you will need to
contact the doctor for your prescription renewal.
- Whenever possible, use the RX# from your bottle to make sure you are choosing the
correct one.
- You can use the
icon to see more detailed information for your prescription.
