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Thank you for choosing the Cleveland Clinic Home Delivery Pharmacy!

Please note: As of 6/20/23 payment is now collected before orders are filled and then shipped.

Each individual patient/family member will need a separate MyRefills account to order refills.

Processing and shipment time frame:

Please allow 7-10 days from the time your order is placed for the order to be shipped.

Orders placed here and via our patient service phone line will be subjected to the 7-10 day window. We will make all attempts at completing patient orders in the most safe and efficient manner. Delays in processing orders will be communicated. Many insurances will allow orders to be placed up to three weeks in advance for 90 day supplies.

Orders that require more expedited service, as well as acute or emergency orders, may contact one of our many local Cleveland Clinic ambulatory pharmacies. Please visit the following link to find the nearest site: https://my.clevelandclinic.org/departments/pharmacy/locations

The CCF observed holidays of New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, and Christmas, along with increased vendor delivery times during these periods, may impact total turnaround times.

Cleveland Clinic Home Delivery Pharmacy
9500 Euclid Ave AC5b-137
Cleveland, OH 44195.
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